Politique d’expédition
Shipping time
Orders are processed within 1–3 business days and delivered within 3–5 business days.
Delivery time may vary slightly depending on your location, customs delays, or factors related to the courier.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your delivery in real time.
If you do not see your tracking information, please wait up to 48 hours for updates.
Disclaimer for Incorrect Address
Please ensure that your shipping address is correct.
We are not responsible for orders shipped to an incorrect address provided by the customer.
If you wish to change your address, please contact us at support@zenithparis.com within 24 hours of placing your order.
Lost/delayed packages
In the rare event that a package is lost or delayed beyond the estimated delivery time, please contact us and we will assist you in locating or replacing your order.
Damaged or missing items
If your order arrives damaged or incomplete, please email us within 48 hours with:
- Photos of the damaged product
- Your order number
We will resolve the issue with a free replacement.
Contact us
If you have any questions about your shipment, please contact us at:
support@zenithparis.com.